Refund & Cancellation Policy

Cancellations made 30 days or more prior to scheduled departure receive an 85% refund of total package value (15% non-refundable administrative fee). Cancellations made between 29 to 15 days prior to departure receive a 50% refund. Cancellations made within 14 days of departure are non-refundable due to contractual hotel and local transport commitments.

Airline ticket cancellations and date modifications are governed entirely by the individual carrier's fare conditions. Refundable ticket refunds will be processed after deducting the airline's standard cancellation penalty plus a Travizi facilitation charge of ₹500 per passenger. Promotional and group seat fares are strictly non-refundable.

Hotel reservation cancellations depend on the specific rate rules selected at booking. Bookings marked as "Free Cancellation" will be refunded in full if cancelled prior to the stated deadline. Non-refundable promotional room rates and island villa deposits cannot be refunded once confirmed.

Approved refunds are credited directly to the original payment source (bank account, UPI, or credit card). From the date of cancellation approval, refund processing takes between 7 to 10 business days, depending on bank clearance schedules.